We all have triggers – behaviours or situations that get our blood boiling or lead us to revert to our…
Tag: communication
We are all sheep – how to influence behaviour
When I registered for an executive program at Stanford University, little did I know I would learn about sheep behaviour……
The art of storytelling
Storytelling is a masterful craft. It doesn’t only take us on a journey, but makes us feel part of it.…
Show uncertainty – with confidence
Leadership comes with many learning opportunities, some happen ‘by accident’, while others are top of mind and part of a…
Three tips to become a better communicator
You may have heard the saying ‘people join an organisation but leave a leader’. Leaders have a tremendous impact on a business’ employee engagement and retention and one of the skills they must develop is communication.
Outback waving protocol
A 4WDing adventure in Abercrombie River National Park last weekend brought me back in time to 2010, when two girlfriends and I drove from Broome to Darwin aboard our beloved Bessy (a hired 4WD campervan). We had an amazing time discovering the way of the outback and most particularly, how drivers communicate with each other.
Persuasion with a hint of spice
Have you ever gone into a conversation with a specific mindset, only to come out of it realising you had just been skilfully convinced of the opposite? Being able to influence others while making them feel valued and respected is such an art – and one worth mastering particularly for managers and leaders.
The stranger in the classroom
The words we say can be so powerful – and the story behind my coming to Australia is the perfect example of this…
Communicate with style
Are you an analytical, driver, amiable or expressive? Discover your communication style and learn how to best work with other styles…
Collaborative conversations
I remember having a very different opinion than a past manager as to how we should achieve our business goal. I’d come out of our conversations frustrated or totally indifferent…